School of Public Health

For transforming organizations and community health, the San Francisco Department of Public Health, Population Health Division has embraced population health lean—an innovation and performance improvement management system based on the Toyota Production System (lean), collective impact methods (e.g., Results-Based AccountabilityTM), and human-centered design. We cover lean, collective impact, human-centered design, making quality decisions, building effective teams, and leading organization transformations. Our core values include humility, respect for people, teamwork, embracing challenges, genchi genbutsu (“go and see” to understand), and kaizen (continuous improvement).